From 1 October 2026, a deposit will be required to secure appointments and services at Prijorità Healthcare. This page explains what that means, why we are introducing it, and how cancellations are handled.
Effective from 1 October 2026
Appointments booked before this date are not affected. We are publishing the policy in advance so that everyone booking with us knows what to expect.
From 1 October 2026, Prijorità Healthcare will require a deposit to secure all appointments and services. The deposit policy helps us to:
The deposit paid will form part of the total cost of the service and will be deducted from the final amount due. It is not an additional charge.
A booking is only considered confirmed once the required deposit has been received.
A minimum of 24 hours’ notice is required should you need to cancel or reschedule your appointment.
Where less than 24 hours’ notice is provided, or where a client does not attend the scheduled appointment, the deposit may be retained and a new deposit may be required to secure another appointment.
We appreciate that exceptional or unforeseen circumstances may occasionally arise. Such circumstances may be considered by the clinic on a case-by-case basis at its discretion.
Terms and conditions apply. Deposit amounts and specific cancellation conditions may vary depending on the service or appointment booked. Full applicable terms will be communicated as part of the booking process.
By confirming an appointment and paying the required deposit, the client acknowledges and agrees to Prijorità Healthcare’s applicable booking, deposit and cancellation terms.
We appreciate your understanding and cooperation. This policy enables us to protect valuable clinical time while providing fair and timely access to our services for all clients.
Our reception team can confirm the deposit that applies to a particular appointment and explain how payment is arranged, before you commit to anything.
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